The Video IVR User Experience

The power of Video IVR derives from its very simplicity. The user is not required to do anything that he would not have done before. He simply makes a video call and interacts witht the service in the same way he would interact with a traditional voice IVR system.

Video IVR

Video IVR is an exciting new technology that combines the simplicity of traditional voice IVR with the advanced video capabilities offered by 3G handsets.

The Interactive applications are delivered to the end-user over a standard 3G video call, using existing, mandatory 3G standards. This means that video IVR applications work the same on all handsets. There is no need to repurpose content for different handsets.

Because Video IVR uses standard video calls as the delivery medium the end-users do not need to download or install anything on their phones to access the applications. Just dial and play!

Intellistream's technology platform, Unistream™, has been designed to enable content holders and service providers to take advantage of this compelling technology.

Unistream™’s high quality compositing and real-time compression engine can seamlessly blend and mix pre-recorded video, live video, images, audio and real time rendered graphics.

Applications where Video IVR can make a big difference include;

• Gaming
• Security
• Video Chat
• Participation TV
• Access Exclusive Videos
• Games and Quizzes
• Video Mailbox
• Information retrieval

All the video IVR applications can be easily controlled by using our content management tools.